About the course
Half day training sessions that allow delegates to learn about triage and the basics of how it is done.
- Telephone consultations:
- risks and benefits
- what makes a good consultation?
- Communication skills for telephone encounters
- Patient ideas, concerns, and expectations
- Hints and tips for remote assessment
- Red flags, management plans, and safety netting.
Clinicians working in primary care who are required to triage patients.